FoundFlow digitizes the entire Lost & Found journey — from the moment Housekeeping finds an item to the happy guest at the Front Desk. Faster logging, full traceability, zero spreadsheets.
Purpose-built for the way housekeeping and front office actually work.
Snap a photo, tag the category, location and room, and log a found item instantly — from any phone.
Front Office sees exactly what needs attention, tracks storage, and drives every item through to return.
Find any item by date, category, location, department or status in a couple of clicks.
Strict per-hotel data isolation with Super Admin, Hotel Admin, Front Office and Housekeeping roles.
Every status change and note is captured with a full audit trail for complete accountability.
Use the native app on the floor and the desktop web portal at the front desk — always in sync.
A clear, shared workflow that removes the guesswork.
Housekeeping logs the item with a photo and details the moment it's found.
Front Office confirms storage location and the item enters the tracked queue.
Search and match incoming guest enquiries against logged items in seconds.
Update the status through return or shipment — with a full history retained.
FoundFlow turns a stressful, error-prone process into a calm, professional experience for staff and guests alike.
Every plan includes the mobile app, the web portal, and unlimited items. Talk to us for a plan tailored to your property.
For a single boutique hotel
For busy hotels & resorts
For hotel groups
Log in to the FoundFlow web portal, or reach out and we'll help you get set up.
FoundFlow